Contact Info

The fastest way to make an appointment is to call during business hours.

You should always feel free to call our clinic, even if it’s for routine things like medications, minor illnesses, injuries and behavior.

If you are calling after hours and it is an emergency, please call 911.

Helpful Resources

You should always feel free to call our clinic, even if it’s for routine things like medications, minor illnesses, injuries and behavior. If you are concerned about your child, our team of trained medical professionals have provided basic guidelines of when to call if you are hesitant or just want to know some basic FAQ’s.

Most illnesses subside in a few days- a cold, diarrhea, fussiness, low grade fever. Here are some suggestions of when to call our clinic:

  • For fevers of over 105 or temperatures less than 97
  • For fevers of over 101.5 for 3 or more days
  • In infants under 3 months, a temperature of 100.4 or more
  • For any fevers accompanied by inability to drink, confusion, rash, difficulty breathing, seizures, persistent crying, difficulty waking, persistent vomiting or diarrhea
  • Blood in your child’s stool or urine
  • Abdominal pain, especially localized in one area
  • If your child has diarrhea or vomiting and hasn’t urinated in over 6 hours
  • Persistent cold symptoms that get worse or do not improve over a few days
  • Deep cuts that might need stitches
  • Limping and inability to move a limb
  • Drainage from an ear
  • Severe sore throat or ear pain
  • Refusal of food or drink for over 12 hours

Call 911 if your child is severely injured or has any of the following:

  • Bleeding that does not stop with direct pressure over the wound
  • Suspected poisoning (call poison control hotline at 1-800-222-1222)
  • Seizures
  • Trouble breathing
  • Skin or lips that look blue, grey or purple
  • Neck stiffness or rash with fever
  • Head injury with loss of consciousness, confusion, vomiting or poor skin color
  • Inability to move, unconscious or unresponsive
  • A large cut or burn

Before calling make sure you have:

  • Your child’s temperature and the time you took it
  • Any medications your child is on
  • Any medical problems your child has
  • Immunization record on hand
  • The number of your pharmacy

Reach Out and Read is an evidence-based nonprofit organization that promotes early literacy and school readiness in pediatric exam rooms nationwide by giving new books to children and advice to parents about the importance of reading aloud.

Reach Out and Read builds on the unique relationship between parents and medical providers to develop critical early reading skills in children, beginning at 6 months of age. The more than 3.9 million families served annually by Reach Out and Read read together more often, and their children enter kindergarten better prepared to succeed, with larger vocabularies, stronger language skills, and a six-month developmental edge over their peers.

The Reach Out & Read Model at CHC

Children Health Center’s pediatric healthcare providers are trained in the three-part Reach Out and Read model to promote early literacy and school readiness: In the exam room, doctors and nurses speak with parents about the importance of reading aloud to their young children every day, and offer age-appropriate tips and encouragement.

The pediatric primary care provider gives every child 6 months through 5 years old a new, developmentally-appropriate children’s book to take home and keep.

In the waiting room, displays, information, and books create a literacy-rich environment. Where possible, volunteer readers engage the children, modeling for parents the pleasures – and techniques – of reading aloud.

Are you Interested in Volunteering or Donating to Children Health Center’s Reach Out & Read Program? If so call (830)693-3988 or e-mail

We make it easy to keep up-to-date with you or your child’s health.

Login to the patient portal to view notes from your last visit to CHC or as an easy way to keep in touch with our clinic.